Publications
Policy Paper
A 2020 Vision for Europe’s energy customers
A 2020 Vision for Europe’s energy customers
BEUC - CEER Joint Statement, 13 November 2012, and updated in June 2014.
This document describes the 2020 vision for Europe's energy customers launche...
Report
Benchmarking Report on Meter Data Management – Case Studies
This document provides an overview of meter data management in nine countries: Austria, Belgium, Denmark, Germany, Italy, Norway, Spain, the Netherlands and the United Kingdom. Meter data management (...
Report
Status Review of Customer and Retail Market Provisions from the 3rd Package as of 1 January 2012
This document examines the extent to which the customer and retail market provisions of the 3rd Package have been legally and practically implemented by 1 January 2012 and gives insight into how the 3...
Work Programme
Contributing to a 2020 Vision for Europe’s energy customers – CEER 3-year rolling action plan
This document summarises a 3-year rolling action plan for CEER targeted on promoting the 2020 Vision for Europe’s energy customers launched by BEUC and CEER at the 2012 Citizen's Energy Forum....
Report
Status Review of the implementation of the ERGEG GGP on indicators for retail market monitoring as of 1 January 2012
This document is a follow up to ERGEG’s Guidelines of Good Practice on Indicators for Retail Market Monitoring for Electricity and Gas (E10-RMF-27-03) and provides a Status Review on the implementat...
Report
Proceedings of the CEER conference on ‘Building a 2020 vision for Europe’s energy customers’
On 21 June 2012, CEER held a conference as part of its process to build a vision for Europe’s energy customers.
This paper provides a high level summary of the proceedings....
Work Programme
Policy Paper
CEER response to the Commission Communication on Renewable Energy: a major player in the European energy market COM (2012)271
In June 2012, the European Commission released its Communication on Renewable Energy. This CEER response aims to explain NRA's view on the Communication as regards regulatory issues....
Report
Guidelines of Good Practice on Price Comparison Tools
This document presents the final 14 recommendations for price comparison tools which cover the following themes: independence, transparency, exhaustiveness, clarity and comprehensibility, correct and...
Report
CEER Monitoring Report on Article 33 and Article 41 of Directive 2009/73/EC regarding gas storage
CEER has monitored the status of the implementation of Article 33 and identified the different criteria that are used in Europe to determine the gas storage access regime. This document highlights sim...
Report
CEER Conclusions Paper on the Implications of Non-harmonised Renewable Support Schemes
In 2011, CEER launched a public consultation document on the implications of non-harmonised renewable support schemes, in order to explore and better understand some of the effects that the difference...
Policy Paper
CEER response to the Energy Community public consultation on Regional Energy Strategy
CEER welcomes the possibility to respond to the Energy Community's consultation on the "Regional Energy Strategy"....
Report
CEER Discussion Paper on a 2020 vision for Europe’s energy customers
CEER launched in 2012 the first stage of its process to build, with stakeholders, a 2020 vision for Europe's energy customers. It aims to confront and overcome the many challenges that customers face...
Market Monitoring Report
2011 ACER-CEER Annual Report on the Results of Monitoring the Internal Electricity and Natural Gas Markets
This is the first annual Monitoring Report by the Agency for the Cooperation of Energy Regulators (“the Agency”) and the Council of European Energy Regulators (CEER) on the development of EU elect...
Annual Report
Policy Paper
CEER Position Paper on the Commission proposal for a Directive on Consumer ADR
CEER Position Paper on the Commission proposal for a Directive on Consumer ADR...
Policy Paper
Energy Infrastructure Package: regulatory issues
European Energy Regulators, working as CEER and ACER, welcome the proposal for a regulation on energy infrastructure and have some recommendations to help ensure it can be effective in delivering our...
Report
Guidelines of Good Practice on electricity and gas retail market design, with a focus on switching and billing
Building on regulators' work to date, these Guidelines of Good Practice address the roles and responsibilities of market actors in the European electricity and gas markets, including the DSOs role as...
Work Programme
Report
Joint Statement on VAT fraud prevention in the electricity and gas sector
Joint Statement on VAT fraud prevention in the electricity and gas sector
Joint statement signed by 9 key EU energy stakeholders (CEER, EACH, EFET, ENTSO-E, ENTSOG, Eurelectric, Eurogas, Europex, LEB...
Report
CEER monitoring report on transaction reporting and detecting market misconduct in wholesale energy markets – Good practice examples from national regulatory authorities
This document is a CEER document on transaction reporting and detecting market misconduct. It describes how some National Regulatory Authorities have put in place processes to detect market misconduct...