Guidelines of Good Practice on electricity and gas retail market design, with a focus on switching and billing

Building on regulators' work to date, these Guidelines of Good Practice address the roles and responsibilities of market actors in the European electricity and gas markets, including the DSOs role as neutral market facilitators. The work will also be used to further develop regulators' collective thinking on Europe's retail market design.

The Draft GGP were issued for public consultation in July 2011. To view the consultation documents, please click here