CEER Position paper on well-functioning retail energy markets

This strategic high-level paper presents a forward-looking framework for evaluating the performance of retail energy markets. It considers issues from both the supply and demand side and develops our thinking in terms of the principles of competition/innovation and of consumer involvement. Eight key properties, underpinned by these two principles and a series of different metrics, are proposed in order to better assess and inform market functioning and to identify policy thinking on how to improve it.