Status Review Supplier Switching Process Electricity and Gas markets- Five case studies

This report monitors the transposition of supplier switching Best Practice Propositions (BPPs) in the electricity and gas retail markets. The report is based on five case studies. Five countries where improvement of the supplier switching process has recently been implemented or is underway have been identified as case studies, namely Austria (electricity and gas), France (electricity and gas), Romania (electricity and gas), Spain (electricity) and Sweden (electricity).