Guidelines of Good Practice on Comparison Tools in the New Energy Market Design – Updated Recommendations

In July 2012, the CEER Guidelines of Good Practice (GGP) on Price Comparison Tools presented 14 recommendations for energy price comparison tools which covered the following themes: independence, transparency, exhaustiveness, clarity and comprehensibility, correctness and accuracy, user-friendliness, accessibility and customer empowerment. This document presents the updated guidelines, along with two additional guidelines. Although the previous GGP on comparison tools of 2012 remain essentially valid, as a result of this revision some novel aspects are introduced that derive from the experience of the past five years, technological and market evolution and the stakeholders consultation. The two additional guidelines help to future proof the recommendations.